Phone: (414) 847-5723
Email: [email protected]
Hours: Monday – Friday: 7:30am – 5pm cst
How do I purchase monthly parking
Monthly parking can be purchased on the homepage of the website. Use the search bar to search your address or the address of your desired parking facility and select the monthly parking option. You will have two options for monthly parking, to purchase a space starting immediately or to select a future start date. Future start dates can be purchased a maximum of 30 days in advanced.
How do I purchase hourly parking
Hourly parking can be purchased on the homepage of the website or directly on site. If paying on site, you can scan the QR code and select your rate options. If you are purchasing via the website, you can use the search bar to search your address or the address of your desired parking facility and select the single session option. Hourly parking can be booked immediately or pre booked up to 14 days in advance.
How do I cancel my monthly parking?
Monthly parking can be canceled via your online portal. Monthly parking must be canceled prior to your invoice being released to prevent future billing. Cancellations cannot be processed by phone or email, they must be initiated via the online portal.
How do I pay a monthly invoice?
Monthly invoices can be paid directly on the open invoice that was sent to your email or can be paid via your monthly portal.
Monthly invoices can also be paid directly over the phone with a customer support representative.
I paid for parking and received a violation
Visit the violations link and dispute the violation. On your dispute submission, provide your violation number and license plate and we will help resolve this quickly.
In and Out Privileges
Hourly and Flex parking does not include in and out privileges. Only Monthly parkers are able to enter and exit the facility multiple times. Once you are parked your space will not be guaranteed if you choose to leave and return later during the same parking transaction.
Hourly parking can be booked up to 14 days in advance.
Monthly parking can be booked up to 30 days in advance.
Secure Parking offers refunds on hourly parking if the customer reaches out 24 hours prior to the designated purchase time.